Our office is located at 256 Wallace St. in suite 420. We are steps away from the heart of downtown Nanaimo and offer breathtaking views of the harbor and the mainland. Our space has five rooms dedicated to counselling sessions, a play therapy room, kitchen and coffee/tea machine, and a waiting area. We are a wheelchair-accessible office and have stairs and an elevator that takes you right to our door. We also have restrooms right outside our office that clients are welcome to use when needed.

Our office is designed to be a safe and calm environment for our clients. We want to provide a space where clients can comfortably feel and express their feelings, thoughts, and vulnerabilities. Our office strives to accommodate our clients no matter what they bring through the door. Our waiting room is equipped with toys for children, a tv, brochures about us, and comfortable seats.

Our play therapy room is a haven for our child clients. We supply toys, crafts, games, books and many other fun experiences for children to express themselves with during their sessions. Over the years we have carefully curated our collection of toys and figurines, a lot of thought goes into each toy and what this toy may represent or bring to a therapy session. Having a wide variety of creative and play options for children is helpful in sessions as children use these objects as a form of emotional expression. Our therapists are constantly exploring new methods of play that can be used in their sessions. We listen to the suggestions and choices of our child clients and take into consideration the creative outlets that they enjoy during their counselling time.