Answers to Your Questions, All in One Place
Find clarity and solutions with our comprehensive FAQ section addressing common inquiries about our services and how we can support you.
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Are you on our waitlist?
We prioritize timely service and do not operate a waitlist for most of our services.
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How much does a specific service cost?
Please refer to our Booking Page. If you have a more detailed question about costs and rates, feel free to call our clinic for more information.
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Seeking evening and weekend availability?
We offer evening appointments and Saturdays subject to appointment and therapist availability.
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What are the rates for counselling and family therapy?
Our rates align with the BCACC 2024 recommended range of $150–$165. Registered Counsellors: $160/hour, Clinical Supervisor: $175/hour, Registered Psychologists: $200/hour, Clinical Interns: $75/hour.
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Are session fees covered by my Health Benefits?
We offer direct billing only with FNHA and Crime Victims Assistance. Please verify coverage for RCCs, RSWs, or Psychologists with your provider.
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Ready to take the next step as a new or returning client?
Availability varies throughout the year. Reach out to us today to inquire about current availability.
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Is your office accessible for people with mobility issues?
Our buildings provide easy access for individuals with mobility challenges.
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Where can I park at your office?
Downtown Nanaimo offers free 2-hour street parking nearby. Saanichton location includes an attached parking lot.
Allius Counselling and Family Mediation Services serves clients across Nanaimo, Parksville, Qualicum Beach, Ladysmith, Chemainus, north saanich,duncan and the surrounding areas.